T.I.C.S domestic Ltd is a fully insured professional domestic cleaning service provider with a difference. Our focus is on customer satisfaction and quality assurance over making maximum profit from our clients. We provide the full circle of domestic services from hoovering and cleaning windows to carpet and oven cleaning plus everything in-between. We aim to be as flexible as possible, as we understand you want a service that suites you, not the company.
Our cleaners have years of experience to ensure you are getting the best possible clean and not just another run of the mill in and out cleaning service, we strive to be the best - not the quickest.
T.I.C.S performs DBS checks on all of our cleaners and ensure their records are completely clean prior to joining our cleaning family, giving you the peace of mind that you have an experienced trust worthy company and individual providing you with the cleaning service you expect plus more!
(All public sector staff receive 10% discount)
One of the obstacles you find once you have cleaner or domestic cleaning service, is knowing what they've actually done and how long it's taken them. For most of us, allowing someone into your home is a massive step so doesn't it make sense that you'd want some sort of way to verify they're doing what they're supposed to be doing?
Times change and we as a people adapt and change with it so it's time to stop limiting yourself by thinking of your domestic service provider as 'just a cleaner', it is a luxury, so why not get more from your service?
At T.I.C.S we embrace the modern era and use the technology to provide you with an all round better service. All our cleaners are equip with android devices which have T.I.C.S's unique bespoke system installed. The system has a template which all cleaners follow, the template allows you as the customer to see which room the cleaner was working in and how long it took them to complete the clean in that room, this has two uses. The first and most important is, no one knows how to clean your home like you do, you know how long tasks take to do within your home so it allows you to verify that the correct level of work is being done based on how long it took the cleaner. The second is, it allows us to verify the assessment timescales made for your property. In the event that we notice the cleans are being constantly completed under the assessed estimate, but still being cleaned to the high standards we expect, this information is used to reduce your original quotation price when your account review is carried out.
The system also allows you to see 'before and after' pictures of each individual room; to make this more beneficial the completed template is automatically sent in a report format (including pictures) to your email address meaning you have a record of each clean should you ever need it, but more importantly it means you can see the clean as it happens whilst you're at work, doing the shopping or even doing something else with your new found free time.
Our system also allows our office staff to constantly perform quality control checks to make sure we consistently provide a 5* quality clean making us a provider you can truly rely on.